Ipgod team of highly reviewed and certified engineers are here to help maintain, fix and monitor your OnApp cloud environment

Plans and Pricing

OnApp Emergency

As low as $39/hour
  • 24/7 on-demand support
  • 30 minutes response
  • Direct Skype access
  • Limitless server support*

OnApp Support

As low as $29.6/hour
  • Server installation & configuration
  • Error troubleshooting
  • 24/7 availability
  • Limitless server support*

End-user Support

As low as $75/month
  • 24/7 availability
  • Helpdesk, phone & live chat
  • 100% white label services
  • Industry leading response time SLA

Ipgod & OnApp

OnApp support, maintenance, installation, update & upgrade and monitoring provider

Whether it be a small virtual machine private cloud or a large multi-datacenter deployment public cloud deployment, Bobcares is here to help you. Bobcares has industry leading SLAs for all tasks associated with your cloud environment. We’re ready to assist you immediately with any issue you have.

OnApp performance & optimization

OnApp can take a lot of time to configure for optimal performance. Here at Bobcares, with a large team of cloud technology enthusiasts, we’ve spent 20 years working within large cloud environments and we’ve soon the good, the bad and the ugly. We commit to you that we will optimize your installation for optimal performance, and we’ll do it with industry leading SLAs. There is a wide range of tools for OnApp optimization and we help each client understand what is best for them

OnApp emergency administration

Hypervisor Issues, Control server issues, emergency patches, localized virtual machine issues, platform exploits – a lot of things can affect service quality in a OnApp environment. We keep a close eye on the health of your install, and quickly resolve systems issues before it can affect service quality.

OnApp monitoring

All systems get their share of issues and OnApp is not immune to them. By having a large suite of monitoring tools, especially at the control, hypervisor & storage layer, Bobcares has all the tools to monitor & maintain all OnApp installs.

OnApp security & audits

Bobcares pays a lot of attention to the security of software and hardware that is deployed heavily across the internet, including public clouds. OnApp security is something we pay a lot of attention to, not just because we have many OnApp clouds under our management but also because we’re fans of the OnApp platform. We give all of our clients the necessary updates, along with tools like backups, to ensure that security is never something they need to think about. Bobcares takes pride in auditing the installs of our users on a regular basis.

OnApp development

At Bobcares, we have a bunch of talented engineers familiar with OnApp and many of the languages developed against it natively. We’re extremely familiar with their API. We’re ready to help you deploy your OnApp environment with some custom integrations or features that take you beyond your competitors. Any task, small or large, we are ready to help.

Our Promise

To provide professional and caring outsourced support & server management services.

To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.

Provide high-quality outsourced support services with flexible billing options to match your company’s needs.